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Guide to Top Ways Small Business Uses the Internet
By Chris Maxcer, Freelance Writer

Business Travel - Air Travel, Hotels and Travel Management Solutions

Minimize hassle and maximize savings with top internet sites

By Betty W. Stark, Business travel consultant and columnist, Stark Consulting 
Using the internet to streamline your business travel is a no-brainer, but finding the cream-of-the-crop Web sites that will book it fast and keep you regularly informed can be a challenge. For comprehensive price searches, business travel information and trip-booking functions, you need the following: 
Airfare, hotel and rental car search sites that do the work for you and maximize options 
Frequent flyer links to help you get the most for your miles 
Business travel newsletters to keep you on top of the information game 
Online booking programs to help manage your company travel. 

Action Steps
The best contacts and resources to help you get it done 


Book air, find a hotel, rent a car – fast
There are plenty of travel Web sites that promise the best/lowest/cheapest, but some are better than others. 
I recommend: For speedy air searches, use SideStep, Kayak, and Mobissimo (rated best for international carriers). Check Hotels.com and Hotwire.com for hotel deals. For a fast scan of rental car options from several companies, check out BreezeNet. 

Make the most of your frequent flyer miles
There are endless ways to accumulate air miles, but the options for using them are getting slimmer. To know when to spend 'em, when to hold 'em, you must stay on top of changing rules and programs: 
I recommend: Log on to Flyer Talk where if you've got questions, they've got answers. At Web Flyer, you'll find inside scoop on major programs and the tools to manage your mileage stash. 

Keep on top of business travel news
The old saying, "Knowledge is power" is doubly true when it comes to business travel. To stay on top of all that the airlines, hotels, and rental car companies won't tell you, subscribe to regular online revelations by biz travel gurus. 
I recommend: "Joe Sent Me," delivered weekly by veteran road warrior Joe Brancatelli is one of the best for accurate and unbiased information (paid subscription required). Ed Perkins, founding editor of the Consumer Reports Travel Letter, knows a lot about business travel and he shares it in his free newsletter "My Business Travel." 

Book through a managed online travel program
If you don't have the interest or time to search multiple web sites for deals and options, an online booking program can give you the best of both worlds. 
I recommend: American Express offers an online travel management program for small businesses. Also check out Orbitz, Expedia, and Travelocity -- each has an online business booking program. 


Tips & Tactics 
Helpful advice for making the most of this Guide 
Don't overlook airline web sites. The most sophisticated fare search engines include them in their scan, but it pays to check the fare on your carrier's site, then search using SideStep, Kayak etc. to compare.
Don't waste valuable time searching every fare site; there might be a lower fare out there, but your time has value too.
Some sites, even the most comprehensive, don't check every airline. Several don't include Southwest, some omit JetBlue and other discount carriers.
Booking online can have its drawbacks: if you routinely make a lot of changes to your itineraries, you might encounter problems — some sites have a "you booked it, you bought it" policy.
If you book an airfare on the internet, then try to make changes by calling the airline reservation number, they will probably tell you they can't help you because they don't have access to online inventory.
At some hotel booking sites, you might not learn the name of the hotel until after you book, but you will know the quality rating upfront.
 

The official source of Best Web Sites for Business Travel is 
the Business Travel page at Business.com

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Guide to Hiring to Fill Human Resources Jobs

In an increasingly tight job market, companies need solid recruiting strategies

By Selena Chavis, Owner, SC Communications, LLC 
It wasn’t too long ago that human resources jobs were viewed as having a more passive influence in organizations—a necessary cost center for hiring, firing, and employee advocacy. In an increasingly global economy where competitive pressures have raised the bar for solid recruitment, benefits management and compliance initiatives, careers in human resources have been elevated to the top management level.  

Human resource jobs span many functions, and professionals who have sought out careers in human resources may have very specialized backgrounds—sometimes specific to one area. Top level managers equipped to manage the entire function of the human resources job will need to have solid backgrounds in recruitment, compensation, evaluation and management, compliance, employee relations, and finance to effectively address the needs of small and large enterprise alike.  

As pressures are expected to continue to mount over labor and talent shortages, the role of the human resources job will become vitally important to organizational stability, and businesses need to know how to recruit top level talent to fill these positions. Inside this guide, you’ll learn: 
How to find qualified professionals seeking jobs in human resources and what tools are available for those seeking information on HR careers. 
Best practices for negotiating salary and benefits with savvy professionals who have long-term careers in human resources. 
The basics of how to check credentials of applicants applying for human resources jobs.

Action Steps
The best contacts and resources to help you get it done 


Locate top talent for HR Jobs
Recruiting strategies for filling jobs in human resources may include database research, Internet sourcing, executive search firms and the utilization of a national network of professional organizations. Organizations should consider some form of electronic recruitment to effectively reach a large audience of qualified candidates in HR careers. 
I recommend: Talent management solutions offer an effective way to integrate the reach of online career sites into a company's recruitment strategy for HR jobs. Taleo and Authoria are leading providers of solutions in this arena for small and large businesses alike. HR.com and the Society for Human Resource Management both offer career centers for linking qualified professionals to careers in human resources. Other resources for recruiting can be found at the Business.com directory on employment agencies. 

Effectively negotiating to fill and retain professionals in HR jobs
While salary plays a major role in securing the best candidates for human resource jobs, companies should consider other tactics including signing bonuses, relocation assistance, and benefits options for HR careers. Bringing in experts and consultants can help bring a fresh approach and new ideas for negotiating to fill jobs in human resources. 
I recommend: Culpepper and Associates conducts worldwide salary surveys and provides benchmark data for compensation and employee benefits programs. The organization also provides resources on negotiating for management level talent through its monthly e-bulletin, delivering best practice insights that can aid companies in recruiting top talent for human resource jobs. Salary.com also provides on-demand compensation data, software and services, offering the expertise of a team of certified compensation professionals that can help companies fill management and executive level human resources jobs. Companies will also want to take advantage of the information provided at Business.com’s directory on salary tools. 

Accurately checking the credentials of professionals applying for human resources jobs
While specialized credentials are available through professional organizations for such functions as compensation or benefits management, most professionals seeking long-term careers in human resources obtain certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) through the Society for Human Resources Management (SHRM). Companies seeking to fill HR jobs may want to screen candidates for credentials as well as conduct some form of background check. 
I recommend: Checking the credentials of applicants for jobs in human resources can easily be done through professional organizations such as the Human Resource Certification Institute. Requests should be faxed to 703-535-6474. For background screenings, US Search and Premier InfoSource are two of many reputable companies. Further information can be found at the Business.com directory on employment screening. 


Tips & Tactics 
Helpful advice for making the most of this Guide 
In a tight labor market, companies need to be proactive with recruiting strategies for HR jobs, employing non-traditional mediums of recruitment that include some form of electronic talent search.
Companies trying to recruit top talent for human resource jobs without the budgets for large salary requirements need to be creative when negotiating potential contracts.
Take advantage of background screenings and reference checks available through many reputable providers to ensure that the most qualified candidates are chosen.
 

The official source of Hiring to Fill Human Resources Jobs is 
the Human Resources Jobs page at Business.com

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